Shipping & Processing

 

Where do you ship?

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Right now, we only sell and ship to addresses in the United States.

 

How long does shipping take?

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Onana is a print-on-demand business, meaning that all of our products are made to order. Once an order is placed, it will be processed within 48 hours and sent to the manufacturer to make your item. Our items come from different manufacturers, meaning that the manufacturing process will vary. Once the item is ready, the standard shipping time is 2-5 days. We may carry items with longer delivery times, and will specify the longer time frame in the product description page. Where possible, we will route the manufacture to a US-based provider closest to your delivery address in order to expedite the process.  Most items will arrive within 2 weeks. If you have not received your item after 2 weeks, please reach out to us by filling out a contact form on our website. 

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Can I get my product sent faster?

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At this time, we do not have an express shipping option. Most items will arrive in 1-2 weeks after ordering. If any items have a longer delivery time, it will be shown on the product description page.

 

How much does shipping cost?

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All orders over $150 ship free with standard shipping. Shipping fees start at $5.95 and increase based on number of items ordered.

 

 

We reserve the right to change and update our policies, including shipping and processing times and cost, at any time, with or without notice. Already placed orders will not be affected and will be subject to the policies that existed when the order was placed.